Resume

Work History

2023 - Current
Confidential

As an Endpoint Manager Architect, I played a pivotal role in revolutionizing endpoint management strategies for our clients. Leveraging my extensive expertise in designing and implementing cutting-edge solutions, I ensured endpoints' secure, efficient, and scalable management in diverse environments.

Key Achievements:
Strategic Endpoint Management: Spearheaded the development and execution of tailored endpoint management strategies for our clients, aligning them with industry best practices.

Innovative Architecture: Led the design and architecture of endpoint management solutions, optimizing scalability, security, and operational efficiency.

Technical Leadership: Provided invaluable technical leadership to project teams, mentoring team members in the latest endpoint management technologies and best practices.

Client Collaboration: Collaborated closely with clients to gain deep insights into their unique requirements, offering expert guidance and delivering innovative solutions.

Flawless Deployment: Oversaw the seamless implementation and deployment of endpoint management solutions, encompassing software distribution, patch management, and robust security configurations.

Resolution Expertise: Diagnosed and swiftly resolved complex endpoint management issues, minimizing disruptions to client operations.

Documentation Excellence: Authored comprehensive technical documentation, ensuring transparency and facilitating knowledge transfer within the organization.

As an Endpoint Manager Architect, I played a pivotal role in revolutionizing endpoint management strategies for our clients. Leveraging my extensive expertise in designing and implementing cutting-edge solutions, I ensured endpoints' secure, efficient, and scalable management in diverse environments. Key Achievements: Strategic Endpoint Management: Spearheaded the development and execution of tailored endpoint management strategies for our clients, aligning them with industry best practices. Innovative Architecture: Led the design and architecture of endpoint management solutions, optimizing scalability, security, and operational efficiency. Technical Leadership: Provided invaluable technical leadership to project teams, mentoring team members in the latest endpoint management technologies and best practices.

Client Collaboration: Collaborated closely with clients to gain deep insights into their unique requirements, offering expert guidance and delivering innovative solutions. Flawless Deployment: Oversaw the seamless implementation and deployment of endpoint management solutions, encompassing software distribution, patch management, and robust security configurations. Resolution Expertise: Diagnosed and swiftly resolved complex endpoint management issues, minimizing disruptions to client operations. Documentation Excellence: Authored comprehensive technical documentation, ensuring transparency and facilitating knowledge transfer within the organization.

2011 - 2023
WW

Provide Guidance for
Team members for environments and configurations Standards,
Setting up monitoring and capacity reporting Standards
Manage project resources and was overall responsible for the transformation of
Device Management, Hardware, Image, and Inventory Management.
Create new business relationships inside the organization to find modern solutions for business challenges. Like Modern ways to do Digital Signage, Music.
Created An EUC Team for day-to-day management of a Modern Workforce
Help cultivate Agile practices and growth Development for my reports.
Help align the company’s Spam and DLP security requirements while assisting the messaging team with day-to-day operations.

 

Some Past Accomplishments:
Direct day-to-day installation, deployment, and support activities, including analyzing VMware deployment. Provide status of environments and configurations, set up monitoring and capacity reporting, and oversee all local teams and offshore resources. Manage project resources for cloud migration and transformation.


Project Management: Conduct cross-functional troubleshooting of complex infrastructure issues. Oversee all aspects of private and public cloud deployment models (VMware, Rackspace, AWS VMware on AWS).


Process Improvement: Improve cost savings by $4M on Microsoft audit by establishing productive VMware relationships and creating new policy and governance for ELAs. Architect deployment and upgrade virtual datacenter on vSphere 5.0 to 7.0 . Decreased developer time to market for new applications from three months to six weeks.
Deployment of VVD and NSX as well as other VMware Technologies


Operations Management: Coordinate physical, virtual, cloud, and on-site datacenter cost and consolidation studies. Analyze web applications for load and scalability, designing and deploying new installations to improve availability.


Compliance: Ensure that internal systems are HIPAA compliant and maintain a level of confidentiality that meets federal, state, and local standards.
Team Management: Manage multiple developments and technical teams for Big Data and Cloud projects. Create roadmaps for budget planning.

2007 -2011
Vicom / Elementit

Senior Virtualization Specialist/Consultant
Developed trusted computing architecture for critical infrastructure protection. Provided applications deployment, support, and problem resolution. Oversaw installation and configuration of internal and external virtualization processes.

Client Service: Delivered elite customer service through responsive interfacing, problem assessment, prompt determination of corrective actions, and advanced technical follow-up. Designed complex infrastructure virtualization solutions and upgrades using VMware View, coordinating backup and disaster recovery strategies. Supervised installation and configuration of Microsoft and Citrix applications and New Virtual Desktop solutions.

Process Improvement: Developed cost-saving applications and methods for Help Desk solutions, providing key recommendations on policy and procedures to C-level management.

Operations Management: Designed architecture for and configured SharePoint Server for company’s first intranet. Reduced costs for branch deployment by deploying and testing thin clients for branch users.

2007 - 2007
Amalgamated Bank

Oversaw technical deployments, testing and troubleshooting configurations, for Amalgamated cloud computing environment.

Operations Management: Orchestrated Branch physical to virtual consolidation studies for implementation of cloud computing strategies. Designed and deployed VDI upgrade for Branch and Back Office.

2001 - 2007

Promoted to System Administrator responsible for a wide-range of operational support functions. Conducted release testing for all new applications for bank with 650 branches and over 12,000 employees.

Process Improvement: Developed cost-saving projects, including conducting a cost-benefit analysis recommending the purchase of printers, in lieu of leasing, resulting in annual savings of $200K. Converted network from Novell to Windows configuration. Initiated Login Scripting using Kixstart as well as installing VMWARE, Checkpoint and McAfee EPO.
• Operations Management: Tested hardware and software acquisitions and Internet browser compatibility with online banking, ensuring functionality. Installed, troubleshot, and maintained Exchange 2003 and 2000 Servers; installed Windows 2000 and 2003 upgrades, including remote administration; and installed system-wide wireless solutions.

Client Service: Provided comprehensive, on-site email and telephone support and training to end-users on both hardware and software issues.